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An extremely pleasant experience indeed 🙂 Caught me by surprise - seriously. They got in touch with me immediately after I placed the order. Subsequently followed up after I took delivery of the product. I believed there was a sincere attempt to connect with me as a customer. Now, I certainly look for availability of products under Tech Sense Lab, before I move on to other manufacturers!

Ravi

Finally a company that cares, I reached out to them to help with an assembly query and they sent me a video with instructions. Who does that these days ? Thank you guys.

Roger

They are the real deal, When I left a review on Amazon with an issue someone from the company called me back from overseas all the way from Australia to resolve the issue.  They even called back after a few weeks to make sure everything was ok and I was happy. 5 Stars ★★★★★ all the way.

Amit